Minimum Order: We do not require a minimum order, however smaller orders carry a higher freight charge due to carriers charge a flat fee based on the first pound.  To avoid paying higher freight charges you can place a $25 or higher order.

Ordering and Shipping in the USA:  We ship via UPS and USPS Priority Mail.  Currently, we do not ship outside the US.

Ordering By Phone: Call us (513) 260-6403 from anywhere in the US. Telephone Hours: Monday - Friday 9:00AM - 7:00PM (EST).  Please be prepared with your credit card information and have the stock numbers available for the items you wish to purchase.  We ask that you have your order ready when you call as this allows us to process your order and assist all customers with faster service.

Ordering By Fax or Mail: To fax us your order call (215) 902-3341.  We do not recommend ordering by fax or letter mail since we cannot give you accurate totals or let you know the availability of the products you have ordered.  You also run the risk of providing incomplete order information which may delay shipment of your order. You can charge your purchase by using your MasterCard or Visa.  Customers who wish to mail a money order with their order should add the items to their cart and calculate shipping first.  Orders without the correct shipping total will not be processed.  Orders in our system waiting for money orders will run a risk of backorders as we do not hold inventory without your payment and orders by credit card will only be secured.  On-line ordering is available directly on our secure website and you will find this process much easier and convenient than orders by fax or mail.

Product Information and Pricing:  Product prices and descriptions are correct at the time of listing and are subject to change without prior notice.  Please be aware that the colors of products on our website may differ slightly due to different monitor settings. Colors may also differ with each manufacturer lot and are not guaranteed to be exact with each order.

Method of Payment:  We accept Cash, check, money orders and VISA or MasterCard.  

We also accept all major credit cards such as VISA, MasterCard, Discover and American Express thru Paypal.

Shipping & Handling:  All orders for in stock products placed by 11:00 am EST will ship within 48 hours if placed Monday-Friday (excluding all major holidays). 

Sales Tax: If you are located in OHIO we must require a state sales tax certificate on file to avoid paying tax on your order. You may fax this information to (215) 902-3341 or mail to PO BOX 304 – Mount Orab, OH 45154.